Question: How long can I keep my stitch fix?

After you try on the pieces from your Stylist, easily purchase the ones you want to keep and send back the rest. You have 3 days to decide what to keep and check out for your order. Learn how to extend your try-on window here.

What happens if you don’t keep your Stitch Fix?

What if I didn’t like anything in my Fix? We’re disappointed your shipment didn’t have what you’re looking for. When you check out, leave us feedback. Our Stylists do their best to match your taste based on the information in your Style Profile and feedback.

Does Stitch Fix get better over time?

You’ve probably heard that each client’s fixes improve over time. This is absolutely true: Stitch Fix uses your feedback to send you more of what you love the next time. But fixes don’t keep getting better and better.

Can you wear Stitch Fix and send them back?

You can keep and wear the items for as long as you like (but you’ll be charged on the same day every month, so to get the most value, you should return the Tote at least once per month). To receive another Tote, you must send back the items in the pre-paid return bag.

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What happens if you mail Stitch Fix late?

Once your Fix delivery arrives, you have 3 days to make your decisions, check out and send back your returns. If your returns are late, you may be charged the full price of your shipment. Read more about our return policy here.

Is Stitch Fix overpriced?

The clothes can be costly.

Stitch Fix claims the average price of items is around $55, but that the items can cost anywhere between $20 and $400. You are able to set price ranges for each category, but that doesn’t mean your stylist will always stick to that number.

Are Stitch Fix stylists real?

With Stitch Fix, users don’t go shopping for their clothes. Professional stylists do the job for them and the personal shopping service ships the new clothes to their door. The stylists aren’t working on their own, though; they’re using artificial intelligence (A.I.) and a team of about 60 data scientists.

Who are Stitch Fix competitors?

Stitch Fix’s top competitors include Ascena Retail Group, Le Tote, Wantable, Trunk Club and DAILYLOOK.

Is it easy to cancel Stitch Fix?

Stitch Fix is a subscription service, so you need to follow the correct procedures to cancel your subscription successfully. Fortunately, the process is relatively straightforward. You can cancel your Stitch Fix subscription from a web browser and the Stitch Fix app.

Does Stitch Fix send name brands?

We work with more than 250 established and up-and-coming labels and brands—some you’ll find featured in magazines and on celebrities. For example, your shipment might feature clothing and accessories by Kut From The Kloth, Eloquii, Joie, Gorjana, and Citizens of Humanity.

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Can I call Stitch Fix?

You may contact us at hello@stitchfix.com.

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